Our Packaging

All goods are packaged using a combination of reused courier packs,  unbleached brown paper, compostable courier bags.

For our Bedding, we are finally transitioning from reusable zipped plastic bags to organic cotton bags, be aware there are still some stock with the plastic bags.

Our tape is either brown paper tape, or plantbased cellotape, and we are transitioning from plastic packaging tape to plant based compostable packaging tape.

Please contact us for a price for delivery if you live on offshore islands or remote areas, (eg. Waiheke, Great Barrier, Chatham Islands).

Our Courier

Bedding is normally sent direct from the supplier by Fastway Couriers.

We send samples via NZ Post.

All other items are sent by Post Haste Couriers or NZ Couriers which require a signature upon receiving goods.

If you know you won't be home to take delivery please let us know.  We can write  'no signature required' on the item, but we cannot take responsibility for any lost items delivered this way.

 

Leadtimes & Other Details

Most leadtimes are stated on the items page.

If the item is in stock allow up to 1 week for delivery by courier.

 

Cushion Covers

Leadtime for made to order cushion covers are dependent on fabric availability.

Allow 3 weeks for in-stock fabrics.

Allow 3-7 weeks if the fabric needs to be ordered in or printed.

 

Cushions with inners

Cushion inners are very bulky so extra delivery costs may apply. Please check at time of ordering.

 

Fabrics

We recommend that any fabric you receive folded, is immediately unfolded or taken off the card ASAP to avoid permanent creasing.

Fabrics under 5 metres will be sent folded and sent via Courier

Fabrics over 5 metres will be either on a roll or on a card and sent by Courier

Allow 2-5 weeks if the fabric needs to be ordered in or printed.

 

Bedding

Allow 4-6 weeks if your order is non-standard or out of stock.

 

Lampshades

Lampshades will be in packaged in cardboard boxes and sent via NZ Couriers for Wellington and North Island, and Fastway Couriers for South Island.

Allow 3-5 weeks for in-stock fabric,

Allow 4-7 weeks if the fabric needs to be ordered in or printed.