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  • Home
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    • Fabrics
      • Curtain Fabric
      • Printed Fabrics
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    • Gifts
    • By Designer
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      • Fiona Thompson
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      • Hemptech
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      • Sleep Frog
    • Sale
      • End of Line Gems
  • Bespoke Services
    • Curtains
    • Blinds
    • Furniture
    • Homewares
  • Blog
  • Contact Us
  • Home
  • Our Story
    • Why Organic?
    • FAQs
    • Delivery Info
    • Terms & Conditions
  • Shop Organic
    • Eco Living & Homewares
    • Kitchen
    • Pottery
    • Bedroom
    • Books
    • Fabrics
      • Curtain Fabric
      • Printed Fabrics
      • Plain Fabrics
      • Upholstery Fabric
      • Dress Fabrics
      • Beeswax Wraps Fabric
    • Gifts
    • By Designer
      • 29 Native Bees
      • Fiona Thompson
      • Harmony Art
      • Hemptech
      • Ink & Spindle
      • Josi Severson
      • Sleep Frog
    • Sale
      • End of Line Gems
  • Bespoke Services
    • Curtains
    • Blinds
    • Furniture
    • Homewares
  • Blog
  • Contact Us
How long does it take to receive items? Expand

This is dependent on the item. Sleep Frog Bedding is usually about 5-10 working days. Ink and Spindle fabric can take up to 6 weeks if the fabric needs to be printed to order.  Refer to the information provided on the product collection page.

Are your fabrics Fair-Trade Certified? Expand

A small number of our fabrics are Fair-Trade certified. However, most are GOTS certified which supersedes the Fair-Trade certification with their Minimum Social Criteria.  For most farmers and manufacturers it would be price prohibitive to have both certifications.

What is GOTS certification? Expand

GOTS is one of the biggest Organic Textile Standards in the world.  GOTS certified manufacturers go through yearly testing on their fabrics, to ensure that the whole entire process from growing the cotton through to the manufacturer of the fabric does not contain nasty chemicals and does no harm to the environment. There is also a fair trade element to the certification ensuring farmers and factory workers are paid a fair wage, get decent breaks and holidays and there is no child labour used.  You can read more about GOTS certification here.  

Are all your fabrics GOTS certified? Expand

Yes, some of our fabrics are GOTS certified.  Most of the Organic Basics range are.  Most other fabrics are provided as organic and some have been tested to ensure they are organic. Refer to the information provided on the product collection page for specific fabric certifications.

Can you send out samples of your fabrics? Expand

Yes, we are happy to send out sampling.  These do cost us to purchase and prepare so there is a small charge for sampling.  You can purchase most sampling on each individual fabric page.

Do you have other fabrics not showing on the website? Expand

Yes, we have a large range of other fabrics we can source for you if you are after a particular type of fabric.  Please contact us to let us know what you are looking for. If you are a retailer or product designer please read our wholesale information and sampling service pages.

Do you use organic cotton thread? Expand

Yes, We use organic cotton thread in the overlocking of our homewares, and recycled polyester for stitching in our homewares. We are working towards using organic cotton and recycled polyester thread for our window treatments and upholstery.

Can you make things for me out of the fabrics? Expand

For fabric stretched over a frame, such as pleated shades and Victorian style shades, yes we can recover these. For other lampshades, such as drum tapered, due to the labour involved in stripping and cleaning up the frame, it works out cheaper to get a whole new one made.
If you wanted to strip it yourself or you are happy to pay extra we can re-use it for you

My chair is falling apart, can you fix it? Expand

Yes as part of the upholstery process, we will assess your sofa or chair, to determine if any structural adjustments need to be made, or if it needs new padding or foam. We will try to determine how much work is involved at the first visit,
However, be aware that sometimes we can not see what needs adjusting or adding until we have stripped the old upholstery off. We will always contact you to discuss things before we go ahead with any work that may be additional to what we quoted.

Can I wash my curtains? Expand

Yes, most of the fabrics we use in our curtains, can be washed. We do not believe in dry-cleaning, as it is adding yet another chemical into your home.
For best results we recommend a professional wet washing of curtains. This may shrink some of the fabrics, but we allow extra in the hems so they can be re-adjusted.
If necessary you can wash the curtains yourself, but it can be a cumbersome heavy job, with lots of ironing required afterwards.

My curtains are mouldy do I have to get whole new ones? Expand

Not necessarily. It will depend on the state of the curtains and how old they are.
If your curtains have a separate lining, it is possible to replace just the lining. It is recommended that if the curtains are a thermal lining then this is replaced with the washable lining. This can be made detachable so you can wash the lining yourself.
If your curtains and lining aren't that old and still in good condition, it may be possible to wash the thermal lining, but this needs to be done by a professional.

Can you make something out of my fabric? Expand

Yes we are happy to use fabric you provide for curtains, soft furnishings and upholstery. We will first have to see the fabric to see if it is suitable and if there is enough for your project. Consultation fees will apply for all home visits to measure for curtains and blinds, and to assess furniture.

What are your fees? Expand

An initial first visit is free within the Wellington region. We will of course ask plenty of questions before we come out to ensure we bring the right things with us, and determine expectations

For curtains, upholstery and soft furnishings we do not charge fees if you are using our fabrics. For services such as paint colours, furniture consultations and room layouts, fees start from $50 per hour for studio work ad $85 per hour for in-home consultations.

How much do custom curtains cost to make? Expand

Custom made curtains and blinds can cost anything from $400 per window up to $5000. This is completely dependent on what you require, the size of your window requires and your budget. For further info, check out the How we work page.

Visit Us

93a Aro St

Aro Valley

Wellington

New Zealand

04 972 5612

021 129 2945

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